The Taxicab, Limousine & Paratransit Association (TLPA) has finalized its trio of keynote speakers for its landmark 100th Annual Convention & Trade Show, which is being held Oct. 27-29 at Caesars Palace in Las Vegas. The impressive lineup includes the founder of a Silicon Valley technology company discussing the autonomous-vehicle evolution, a Disney executive speaking about customer service, and a marketing expert who wrote a book about lessons learned from a chance encounter with an exuberant, self-promoting taxi driver, “Taxi Terry.”

  • Chris Jones, co-founder of Canalys, will present the opening address, “The Electric & Autonomous Vehicle Revolution.” Canalys is the first autonomous-vehicle market analysis service. Jones’ address will be a master class in all things autonomous.
  • Chris Jones - TLPA Keynote Speaker

    Chris Jones

  • Dennis Snow, a customer service expert and 20-year veteran of Disney, will present his keynote titled, “Delivering World-Class Service: Lessons from the Mouse.”
  • Dennis Snow - TLPA Keynote Speaker

    Dennis Snow

  • Scott McKain, an author of Amazon bestsellers on expanding profits, increasing sales and engaging customers, will present the closing keynote address, “Create Distinction: What To Do When ‘Great’ Isn’t Good Enough to Grow Your Business.” For this presentation, he will draw on his latest book, 7 Tenets of Taxi Terry, which gives specific steps to help create and deliver high-quality customer experiences.
  • Scott McKain - - TLPA Keynote Speaker

    Scott McKain

“These speakers will energize and inspire people for when they go back to their companies, but they will also help give them a road map of where they want their companies to go,” said Mike Pinckard, TLPA president.

Register now to join the world’s top for-hire fleet executives in Las Vegas, October 27-29. Learn more about the event’s educational and social agenda, trade show, hotel details and more at

Article by Black Car News

Black Car News provides breaking news, editorial, and information to drivers, owners, and other key players in the New York City for-hire vehicle industry.

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