A Hat Trick is when a hockey player scores three goals in the same game. Although it seems like a difficult athletic accomplishment, it does happen every now and then.

There are goals I strive for as a Senior Executive Chauffeur that are akin to a Hat Trick in Hockey. I’ll explain three separate types of Hat Tricks that I achieved over the past three months.

Early Morning Pick Ups

I am an early morning chauffeur. I like driving passengers between Midnight and 5:00am because the traffic is not as heavy as it is during the daylight hours. My company also gives me a $10 bonus when I pick up a passenger between 12:01am and 4:59am.

Every day, my first ride is usually a 3:00am or a 4:00am pick up. Occasionally, I will have two rides before 4:59am. This happened to me the third week of March. However, in mid-March, I achieved my Hat Trick – three rides before 4:59am. I was so happy!

Hat Trick Tips

During the week of March 20-26, I had a very good day in the tip department. I received not just one, not just two, not just three, not just four… but FIVE tips in a row on the same day! This was unprecedented for me. Five passengers gave me $70 in cash tips ($20, $10, $20, $10 and $10). This was a first for me!

Tips are more the exception than the norm for me. I never expect to receive one, but I’m always very grateful.

Hat Trick Training

My company has bestowed the privilege upon me of being a trainer and mentor for new chauffeurs. I’ve trained 150 new chauffeurs in 9 years, something I am very proud of.

Before the Covid-19 Pandemic hit us three years ago, we had 300 chauffeurs handling over 1,200 rides a day. Like most companies, we had to lay off most of our workforce in mid-March 2020 because of the Coronavirus, depleting our chauffeur pool to a skeleton crew of 10. I was and continue to be very grateful that my company kept me on as one of the 10. I volunteered to do anything necessary to help my company, including updating the new chauffeur training program.

Now that the pandemic has been deemed defeated – for now – my company is on a carefully planned and cautiously executed hiring and training mission. To accomplish this, I’ve increased the pace of training new chauffeurs from one a month to training three chauffeurs a week. Another Chauffeur Hat Trick!

The moral of this Street Story is to always strive for a hat trick. Whether it is three early morning rides, three (or more) tips in a row, or training three chauffeurs in a week, go for the Hat Trick “three peat” and always do your very best.

Article by RH Stovall, Jr

R.H. Stovall, Jr. is a Senior Executive Chauffeur, trainer and mentor for Royal Coachman Worldwide in Denville, NJ.

See All Articles