On October 3, 2018, the New York City Taxi and Limousine Commission (TLC) adopted rules to amend wheelchair accessibility requirements for For-Hire Vehicle Bases. The rules provide bases with two options to provide accessible service: the Trip Mandate, which requires at least 5% of their annual trips to be serviced in wheelchair accessible vehicles (WAVs), or the Exception, which allows bases to associate with an approved Accessible Vehicle Dispatcher (TLC-licensed companies that provide wheelchair accessible service on behalf of other bases).
As of January 14, 2019, all For-Hire Vehicle bases must provide wheelchair accessible service, either through the Trip Mandate or the Exception.
Passengers are being urged to report any bases that cannot comply by calling 311.
To learn more about the rules, visit the TLC website: http://www.nyc.gov/html/tlc/html/industry/fhv_accessibility.shtml.